Black Friday Sale
Code BLK for $175 off any cap
Code BLACK for $275 off 302 or 312
Code BLK for $175 off any cap
Code BLACK for $275 off 302 or 312
Black Friday Sale
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Black Friday Sale
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Black Friday Sale
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Black Friday Sale
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Black Friday Sale
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Black Friday Sale
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Black Friday Sale
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Black Friday Sale
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Black Friday Sale
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Black Friday Sale
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Black Friday Sale
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Black Friday Sale
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Black Friday Sale
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Black Friday Sale
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Black Friday Sale
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Black Friday Sale
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Which Illumiflow Cap Is Right For You?
Select from our range of caps for varying speeds & coverage.
Hair Regrowth That 75,000+ Trust
Frequently Asked Questions
Message us at support@illumiflow.com to connect with a dedicated support agent. Our small, knowledgeable team personally responds to every email (no bots or AI). We’re always here to help and make sure your questions are answered quickly & with care.
Laser Cap Questions
Will this product work for me?
Illumiflow laser caps are designed to help both men and women experiencing hair thinning or loss caused by common conditions such as androgenetic alopecia (male or female pattern baldness), postpartum hair loss, menopause-related thinning, stress-induced shedding, or general hair weakening with age. The caps use low-level laser therapy (LLLT), a safe, non-invasive technology that stimulates hair follicles, increases blood flow, and supports stronger, thicker hair growth over time. It works best for those who still have active follicles, meaning some existing hair is present. While results vary from person to person, most users who stay consistent with their treatment see visible improvement in hair fullness and scalp health.
When can I expect results?
Everyone’s hair growth cycle is different, but most users notice early improvements within the first few months. During the initial phase, you may experience some light shedding as weak hairs make way for stronger new growth. Visible thickening and regrowth typically begin around the 3-6 month mark, with the most noticeable results appearing between 6-12 months of consistent use. Continued use helps maintain and enhance your results over time.
What model should I choose?
Illumiflow offers several laser cap models so you can choose the one that fits your needs and goals.
The 148 model is a great entry-level choice for those just starting their hair growth journey. It is used every other day for 30 mins and fits up to 23.5" in circumference.
The 272 Pro and 272 Pro XL models provide stronger coverage and are ideal for users with moderate thinning or those wanting faster, fuller results. It is used every other day for 30 mins & fits up to 23.5" in circumference for the standard and 24.5" for the XL.
The 272 DualWave combines 2 laser wavelengths for deeper follicle stimulation and added effectiveness. It is used 6 minutes daily & has a softer, more flexible deisgn.
For those looking for maximum coverage and power, the 302 Flex and 312 DualWave are our most advanced options, featuring the highest diode count and full scalp stimulation. These models are used 6 minutes daily & have a softer, more flexible deisgn.
No matter which you choose, all models use medical grade lasers and deliver the same proven therapy. Higher diode counts simply increase scalp coverage & treatment intensity.
What payment options do you have?
We accept all major payment methods through Shopify, including credit and debit cards, PayPal, and Shop Pay. You can also use your FSA or HSA card directly at checkout to purchase your Illumiflow laser cap with pre-tax healthcare funds.
Do you have a warranty?
Yes, every Illumiflow laser cap comes with a full two-year warranty. If you experience any issues during that time, our support team is happy to help with repairs or replacements. Simply email us, and we’ll make sure you’re taken care of quickly and easily.
What if I don't see results?
Consistency is key with low-level laser therapy. Make sure to follow the recommended treatment schedule and continue using your cap regularly for at least 12 months. Because hair growth happens gradually, it can help to take photos every month to track your progress. If you’ve used your cap consistently and haven’t noticed results after the full treatment period, reach out to our support team. You can read our full policy here.
Shipping Questions
How long does shipping take?
Orders for most Illumiflow products are processed & shipped within2-3 business days.
The 302 and 272 Pro XL models currently have a higher demand & take approximately 7-10 business days to ship.
Our 272 DualWave and 312 DualWave models are in presale, which means they require about 1-2 weeks to process before shipping.
Once an order ships, delivery within the United States typically takes 2-3 business days. For international orders, delivery usually takes 3-5 business days, although this can vary depending on the customs clearance process in each country. Tracking information is always provided as soon as your order ships so you can follow its progress every step of the way.
What are the shipping costs?
Shipping is completely free for all orders within the United States. For international customers, shipping costs are approximately 50 to 55 USD depending on the destination. International shipments are also subject to duties, taxes, or import fees that may be charged by FedEx or your country’s customs office. These additional fees are the responsibility of the customer and vary based on each country’s regulations.
Where do you ship to?
Illumiflow ships to most countries around the world. At this time, we are unable to ship to Germany, Spain, Mexico, Turkey, or Greece. All international orders are shipped through FedEx for fast and reliable delivery.
What is your return policy?
Illumiflow’s Growth Promise Policy allows refunds only after a full year of consistent use. Returns are not accepted within the first 365 days.
If you don’t experience hair growth after 12 months, you may request a refund between 365–395 days of receiving your cap.
Refunds are subject to a 25% fee, which can be waived if you provide 12 clear, monthly progress photos.
To qualify, your cap must be registered within 45 days of receipt. To start a return, email support@illumiflow.com with your name, order number, serial number, and photos.
How do I track my order?
You can track your order through the shipping confirmation email you receive once your package ships.
All U.S. orders are shipped via FedEx or USPS, and the email will include your tracking number and a direct link to follow your shipment.
You can also track your order through the Shop app or by logging into your account at illumiflow.com/account/login. If you need help finding your tracking details, email us at support@illumiflow.com.
How do I modify my order?
If your order hasn’t shipped yet, we may be able to make changes for you. Please email us right away at support@illumiflow.com with your order number and the details you’d like to update. Once an order has shipped, it can no longer be modified or canceled.
Our 365 Day Growth Promise
No new hair after 12 months? You’ll get your money back, simple as that. We believe in the power of red light therapy because we see it change lives every day. But hair growth takes time, consistency, and commitment.
Step 1: Register Your Cap
Within 45 days of receiving your Illumiflow Laser Cap, register it by emailing support@illumiflow.com with your: Name, Order Number, Cap Serial Number and Before Photo
Step 2: Use It Consistently for 12 Months
To qualify for the Growth Promise, you must use your cap as directed for the full 365 days. Hair regrowth doesn’t happen overnight, stick with it and stay consistent.
Step 3: Still No Growth? Get Your Refund
If after 12 months (365 days) you don’t see any new hair growth, email us between Day 365 and Day 395 to begin your return process. See details here.
4.9 (2145 reviews)
Nancy H.
My name is Nancy and I am 65 years old. I began using the cap on October 31, 2020 when I was 61. I looked into hair growth options when my hairdresser told me I was losing hair. She took the picture you see to show me what it looked like and I was very distressed to see how much hair I had lost. I chose the cap because I didn’t want to use a shampoo or take a pill to promote hair growth, this seemed to be the least invasive of all the remedies I could find. It is now 2024 and I am very satisfied with my choice. I have told many friends about my discovery and know of one who has actually purchased the cap based on my recommendation.
Seth G.
I very highly recommend this product to anyone with thinning hair or hair loss concerns. My maternal grandfather went bald early, so I was genetically doomed. Male pattern baldness started in my mid 20s with a thinning crown and receding hairline. The thinning crown spread out, the receding hairline continued backward, and they were starting to connect in this long, slow, frustrating progression all the way through my late 40s. Adding the Illumiflow red laser hat has absolutely made a difference. The light stimulates the scalp in ways that shampoo and topical foam cannot. Minimally it should stop loss and for some like me, will regrow hair. I have seen awesome results and it has helped wind back the clock several years to how my hair looked in more like my early 30s. The difference it has made in my appearance front and back, and how people respond to me has made the product worth every penny. I truly would recommend it to anyone.
Jane D.
Results after 6 months
I am 44 years old. The use of the laser cap is good and the battery charged usage allows movement which brings convenience.
Richard F.
Amazing device, had huge effects with over 6 months use! Would strongly recommend it to anyone worried about loosing their hair.
Clarisse
I do want to note that for my hair journey I use the laser cap in conjunction with the hair vitamins. I was on my hair vitamins for about 3 months then also started using the laser cap. The difference was noticeable after another 2 months. I found that my hair shed less, my scalp was less sensitive to being tugged/brushed, and grew thicker new hair.
John A.
I’ve used the Illumiflow 272 laser cap for over 5 years and have seen fantastic results, almost immediately. It’s easy to use, I use it every other night while watching tv. I have seen a noticeable, increased hair volume. Below are some before and after pictures.
Brian H.
Super happy with results
I have been using the cap for almost 2 years and am very happy with the results. It is very convenient to use and I highly recommend it!
Lisa R.
Very pleased!
I am 59 years old. I am very pleased with the results of my Illumiflow cap. After 2 months, I noticed less shedding and was seeing results by 4 months. It was easy to incorporate treatments into my routine.
Robert R.
I’m 65 years old and have been using the Illumiflow Cap for a couple of years now and have seen positive results. I use it every other day and I believe it has helped to keep my hair which is fuller now, than when I started using the cap. I’m very pleased and will continue using it. Customer service is very good.
Michael H.
A very usfuel item that helps my hair grow better!
It really is helpful and is a must if you need it have a look at the images below!
Rhonda H.
I have seen experienced a substantial increase in new hair growth within the year I have used the Illumiflow. I couldn’t be more pleased! Below are some before & after pics
John G.
I’m 69 years old. My wife and I were both surprised at the difference in my hair using the laser cap. I can’t wait to see what kind of a change I’ll have using the cap another six months.
Evelyn E.
Using Illumiflow since 10/2021 and has 5 years warranty and so far the cap is working well as new.
I used it regularly 3-4x a week for about a year and noticed significant growth even though I am in my late 60’s and lost a lot of hair. It did wonders for me. For best result use it regularly and as recommended. I now use weekly for maitenance.
Garrett P.
Growing and maintaining hair is not a one-step process. I'm sure we've all used shampoos, oils, microneedling, professional procedures, exercises, and many other modalities to keep what we have and regrow if we can. Given the studies and science behind it, my Illumiflow cap is an essential part of a holistic approach. It does seem to help with hair maintenance, preventing shedding, and keeping hair thick and healthy. I will caveat with my pictures I've had a transplant but I still think of the helmet as crucial in keeping the new and old hairs healthy and energized
C. D.
The Illumiflow was recommended to me by a nurse in my dermatologist’s office. I had just completed 6 months of laser treatments in that office and wanted something for maintenance. I’ve been using it since 2022 and am very pleased. I have minimal shedding now, even after washing my hair! Using it consistently is the key. Three times a week for 30 minutes is very manageable.
John D.
The laser helmet works excellent and is very durable. Im very pleased
James F.
Only thing that has worked!
I am 37 years old. I have been using the illumiflow cap for a little over six months. I use it every other day for 30 minutes. I have noticed quite a bit of hair thickening overall on my whole scalp. I am very happy with the results and this is honestly one of the only things that I have actually seen results using. I will continue to use this for the duration of my life.
Anna M.
I am 82, I use the illumiflow cap at least 3 times a week and am pleased with results. More importantly, my hair stylist comments on the health and growth of my hair. The cap is easy to use and has become part of my routine. Thank you again for this wonderful product
Henry O.
I’ve been using Illumiflow 272 for more than 3 years now and my hair is much thicker! Additionally, it’s very easy to use.
Porfie M.
Back in 2021 when I got Covid before there was any vaccines my hair started falling out and thinning. After using illumiflow for 6 months I saw a huge improvement. After 9 months my hair came back to normal. Now I was consistent using it three to 4 times a week. Thank you illumiflow!
Paula P.
I am over-the-moon excited with the results I’ve had using the Illumiflow cap.
I ordered this for my birthday and began using as soon as it arrived. I’ve been very consistent. I wear it on the even days of the month. My hairstylist is very impressed as she has had no experience with her clients using laser technology for thinning hair. She told me she will highly recommend it, and is using my before and after pics to show her other clients.
Paul P.
Great results after using for 6 months!
4.9 (2145 reviews)
Nancy H.
My name is Nancy and I am 65 years old. I began using the cap on October 31, 2020 when I was 61. I looked into hair growth options when my hairdresser told me I was losing hair. She took the picture you see to show me what it looked like and I was very distressed to see how much hair I had lost. I chose the cap because I didn’t want to use a shampoo or take a pill to promote hair growth, this seemed to be the least invasive of all the remedies I could find. It is now 2024 and I am very satisfied with my choice. I have told many friends about my discovery and know of one who has actually purchased the cap based on my recommendation.
Seth G.
I very highly recommend this product to anyone with thinning hair or hair loss concerns. My maternal grandfather went bald early, so I was genetically doomed. Male pattern baldness started in my mid 20s with a thinning crown and receding hairline. The thinning crown spread out, the receding hairline continued backward, and they were starting to connect in this long, slow, frustrating progression all the way through my late 40s. Adding the Illumiflow red laser hat has absolutely made a difference. The light stimulates the scalp in ways that shampoo and topical foam cannot. Minimally it should stop loss and for some like me, will regrow hair. I have seen awesome results and it has helped wind back the clock several years to how my hair looked in more like my early 30s. The difference it has made in my appearance front and back, and how people respond to me has made the product worth every penny. I truly would recommend it to anyone.
Jane D.
Results after 6 months
I am 44 years old. The use of the laser cap is good and the battery charged usage allows movement which brings convenience.
Michael H.
A very usfuel item that helps my hair grow better!
It really is helpful and is a must if you need it have a look at the images below!
Rhonda H.
I have seen experienced a substantial increase in new hair growth within the year I have used the Illumiflow. I couldn’t be more pleased! Below are some before & after pics
Richard F.
Amazing device, had huge effects with over 6 months use! Would strongly recommend it to anyone worried about loosing their hair.
Garrett P.
Growing and maintaining hair is not a one-step process. I'm sure we've all used shampoos, oils, microneedling, professional procedures, exercises, and many other modalities to keep what we have and regrow if we can. Given the studies and science behind it, my Illumiflow cap is an essential part of a holistic approach. It does seem to help with hair maintenance, preventing shedding, and keeping hair thick and healthy. I will caveat with my pictures I've had a transplant but I still think of the helmet as crucial in keeping the new and old hairs healthy and energized
C. D.
The Illumiflow was recommended to me by a nurse in my dermatologist’s office. I had just completed 6 months of laser treatments in that office and wanted something for maintenance. I’ve been using it since 2022 and am very pleased. I have minimal shedding now, even after washing my hair! Using it consistently is the key. Three times a week for 30 minutes is very manageable.
John D.
The laser helmet works excellent and is very durable. Im very pleased
James F.
Only thing that has worked!
I am 37 years old. I have been using the illumiflow cap for a little over six months. I use it every other day for 30 minutes. I have noticed quite a bit of hair thickening overall on my whole scalp. I am very happy with the results and this is honestly one of the only things that I have actually seen results using. I will continue to use this for the duration of my life.
Clarisse
I do want to note that for my hair journey I use the laser cap in conjunction with the hair vitamins. I was on my hair vitamins for about 3 months then also started using the laser cap. The difference was noticeable after another 2 months. I found that my hair shed less, my scalp was less sensitive to being tugged/brushed, and grew thicker new hair.
John A.
I’ve used the Illumiflow 272 laser cap for over 5 years and have seen fantastic results, almost immediately. It’s easy to use, I use it every other night while watching tv. I have seen a noticeable, increased hair volume. Below are some before and after pictures.
Brian H.
Super happy with results
I have been using the cap for almost 2 years and am very happy with the results. It is very convenient to use and I highly recommend it!
Lisa R.
Very pleased!
I am 59 years old. I am very pleased with the results of my Illumiflow cap. After 2 months, I noticed less shedding and was seeing results by 4 months. It was easy to incorporate treatments into my routine.
Robert R.
I’m 65 years old and have been using the Illumiflow Cap for a couple of years now and have seen positive results. I use it every other day and I believe it has helped to keep my hair which is fuller now, than when I started using the cap. I’m very pleased and will continue using it. Customer service is very good.
John G.
I’m 69 years old. My wife and I were both surprised at the difference in my hair using the laser cap. I can’t wait to see what kind of a change I’ll have using the cap another six months.
Evelyn E.
Using Illumiflow since 10/2021 and has 5 years warranty and so far the cap is working well as new.
I used it regularly 3-4x a week for about a year and noticed significant growth even though I am in my late 60’s and lost a lot of hair. It did wonders for me. For best result use it regularly and as recommended. I now use weekly for maitenance.
Anna M.
I am 82, I use the illumiflow cap at least 3 times a week and am pleased with results. More importantly, my hair stylist comments on the health and growth of my hair. The cap is easy to use and has become part of my routine. Thank you again for this wonderful product
Henry O.
I’ve been using Illumiflow 272 for more than 3 years now and my hair is much thicker! Additionally, it’s very easy to use.
Porfie M.
Back in 2021 when I got Covid before there was any vaccines my hair started falling out and thinning. After using illumiflow for 6 months I saw a huge improvement. After 9 months my hair came back to normal. Now I was consistent using it three to 4 times a week. Thank you illumiflow!
Paula P.
I am over-the-moon excited with the results I’ve had using the Illumiflow cap.
I ordered this for my birthday and began using as soon as it arrived. I’ve been very consistent. I wear it on the even days of the month. My hairstylist is very impressed as she has had no experience with her clients using laser technology for thinning hair. She told me she will highly recommend it, and is using my before and after pics to show her other clients.
Paul P.
Great results after using for 6 months!
