148/272 Cord to Cap

Great service

Having cable and battery issues.

The cord does not power the cap. Everything goes back together and the USB fit snugly in the battery. However, the unit will not power up with this new cord. So, I had to continue using my original cord holding it very still so it's not to reset the timer on the battery.

Cap under warranty stopped working. Illumiflow Rep problem solved and recommended trying new cord. Sent new cord. Cap working again. Appreciate the high level of customer support and effort to resolve issue expeditiously.

DID NOT RESOLVE ISSUE